Abarca Health
Pharmacy Benefit Management (PBM) • Health Business Intelligence • Health Information Technology (HIT) • Medicare • Medicaid
501 - 1000
Pharmacy Call Center Specialist
5 days ago
Abarca Health
Pharmacy Benefit Management (PBM) • Health Business Intelligence • Health Information Technology (HIT) • Medicare • Medicaid
501 - 1000
Description
• Managing all incoming calls, emails, faxes, and web-generated requests. • Provide service-level standards set by CMS or by client; 80% of calls should fall within service level. • Rejection support and provide Coverage Determination status to clients.
Requirements
• Pharmacy Technician Associate Degree preferred (In lieu of a degree, equivalent relevant work experience may be considered). • 1+ years of experience working in a Pharmacy or Member Services Call Center, Retail or Hospital Pharmacy Setting. • Excellent oral and written communication skills, bilingual fluency in Spanish and English is required.
Benefits
• Abarca values diversity, equity, inclusion, and belonging. • Equal employment opportunities for all employees and applicants for employment.
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