ABBYY
Artificial intelligence software • Document AI • Process Mining • Task Mining • digital transformation
501 - 1000 employees
Founded 1989
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 Venture Round on 2021-05
B2C Customer Support Engineer
December 12
ABBYY
Artificial intelligence software • Document AI • Process Mining • Task Mining • digital transformation
501 - 1000 employees
Founded 1989
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 Venture Round on 2021-05
Description
• Join ABBYY's EMEA B2C Support team to troubleshoot customer issues • Resolve incoming Zendesk tickets, supporting English-speaking customers • Collaborate across teams and write knowledge base articles • Develop skills through ABBYY University courses • Flexible work from home or office
Requirements
• At least 1 year of experience in customer care or a similar field • IT skills: operating systems (Windows, macOS, iOS), knowledge of LAN (TCP/IP) ad CMD installations • Basic knowledge of programming languages is a plus • Great analytical skills to troubleshoot software problems • Good interpersonal and communication skills • Advanced English skills • Additional European language knowledge is a plus
Benefits
• Work from home, remotely, or hybrid • Partial compensation for glasses and lenses • Private health insurance • Volunteering Time Off (2 days/ year) • SZÉP Card for recreational activities • 3 extra days/ month for 'sick leave' without doctors visit • Flexible working hours
Apply Now