ABBYY
ABBYY is a leading provider of intelligent automation solutions, leveraging AI-powered document processing technologies to transform and optimize business processes. The company offers solutions such as ABBYY Vantage, a low-code platform for document processing, and ABBYY Timeline, which provides process mining and simulation to gain actionable insights into business processes. ABBYY serves a wide range of industries including financial services, insurance, and public sector by automating tasks such as accounts payable automation and customer onboarding. Known for its high accuracy and efficiency, ABBYY's technologies enable organizations to enhance productivity, improve process intelligence, and achieve cost savings.
Artificial intelligence software • Document AI • Process Mining • Task Mining • digital transformation
501 - 1000 employees
Founded 1989
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 Venture Round on 2021-05
B2C Customer Support Engineer
3 days ago
ABBYY
ABBYY is a leading provider of intelligent automation solutions, leveraging AI-powered document processing technologies to transform and optimize business processes. The company offers solutions such as ABBYY Vantage, a low-code platform for document processing, and ABBYY Timeline, which provides process mining and simulation to gain actionable insights into business processes. ABBYY serves a wide range of industries including financial services, insurance, and public sector by automating tasks such as accounts payable automation and customer onboarding. Known for its high accuracy and efficiency, ABBYY's technologies enable organizations to enhance productivity, improve process intelligence, and achieve cost savings.
Artificial intelligence software • Document AI • Process Mining • Task Mining • digital transformation
501 - 1000 employees
Founded 1989
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 Venture Round on 2021-05
📋 Description
• Join ABBYY and be part of a team that celebrates your unique work style. • With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. • Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. • With a focus on customer-centric thinking, we're not just another vendor – we're a transformative force in the industry. • By joining one of our Customer Excellence teams, you will have the chance to work with our portfolio of over 10,000 customers, including many Fortune 500 companies. • You will closely collaborate with the technical teams within ABBYY: your colleagues in Support, Development, DevOps and QA. • In addition to the challenge of serving our customers, we challenge you to develop yourself by using ABBYY University courses. • You can work in the office or from home.
🎯 Requirements
• At least 1 year of experience in customer care or a similar field • IT skills: operating systems (Windows, macOS, iOS), knowledge of LAN (TCP/IP) ad CMD installations • Basic knowledge of programming languages is a plus • Great analytical skills to troubleshoot software problems • Good interpersonal and communication skills; • Advanced English skills • Additional European language knowledge is a plus
🏖️ Benefits
• Work from home, remotely, or hybrid • Partial compensation for glasses and lenses • Private health insurance • Volunteering Time Off (2 days/ year) • SZÉP Card for recreational activities • 3 extra days/ month for 'sick leave' without doctors visit • Flexible working hours
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