Acquia
Open Source Social Business Software • Technical Support & Expert Consulting for Drupal • Fully-Managed Drupal Cloud Hosting for Enterprises • Drupal Software-as-a-Service • Digital Experience Platform
1001 - 5000
💰 Secondary Market on 2018-08
Customer Account Manager
October 11
Acquia
Open Source Social Business Software • Technical Support & Expert Consulting for Drupal • Fully-Managed Drupal Cloud Hosting for Enterprises • Drupal Software-as-a-Service • Digital Experience Platform
1001 - 5000
💰 Secondary Market on 2018-08
Description
• About Acquia • Acquia empowers the world's most ambitious brands to create digital customer experiences. • We are seeking an ambitious Customer Account Manager. • This role will proactively engage in the day-to-day management of the account. • This position is designed for someone who has a high attention to detail and strives for customer satisfaction. • This is a great opportunity to hit a hot market with best-of-breed open source technology.
Requirements
• 1+ year experience interacting with customers and internal stakeholders • Strong leadership, teamwork, communication & cross-group collaboration skills • Must be able to proactively drive account retention with minimal oversight from management • Can explain/present solutions in the context of the business requirement • Can identify expansion opportunities when speaking to a customer • Incredibly detail oriented, ability to manage multiple/conflicting priorities. • Ability to perform in a fast paced environment • MS Office knowledge including Word, Excel, and PowerPoint • Experience with Salesforce.com and other CRM tools
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