Insurance Technology Junior Account Manager
December 12
Description
• Aid in Acturis’ expansion within the Canadian market • Promote system functionality to new and existing customers • Ensure successful use of the customisable product • Responsible for engaging with customers through meetings • Setting joint goals with customers and follows up on progress • Promote the uptake of new or additional services and modules • Deal with customer escalations and credit control issues • Maintain a high level of system knowledge and awareness of new developments • Attend industry events representing Acturis in a professional manner • Assist the Sales team with onsite support for new customers • Manage existing customer contracts and host webinars
Requirements
• Bachelor’s degree in business, marketing economics or other related discipline preferred • At least two years' of experience in the general insurance industry and processes • Demonstrated interest in and experience of using IT and software • Client focused with an ability to build relationships with customers • Confident and eager to take responsibility • Outstanding communication skills and patience when explaining processes to an audience with a diverse range of abilities • Highly organised and self-motivated with a “can do” attitude • Logical approach to providing multiple solutions to client issues • Ability to quickly learn and adapt to functionality changes and new concepts • Experience with Microsoft Office Suite, CRMs and Jira • Prepared to travel to provide on-site training across Canada • Based in the Greater Toronto area with access to downtown and Toronto airports • Full clean valid driver’s licence and access to a vehicle
Benefits
• 20 paid holiday days each year (this is in addition to standard paid stats!) • 100% employer paid benefits after three months on the job • Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority • 100% remote role within the Greater Toronto area
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