Software Engineer - Backend

3 days ago

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Logo of Ada

Ada

Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots

201 - 500 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

Description

• Ada is an AI customer experience platform that harnesses powerful language models to improve service. • The team drives AI Agent development for instant, proactive, and personalized experiences. • Since 2016, Ada has automated up to 83% of customer inquiries saving millions of hours. • Backed by over $250M from tier-1 investors, Ada pioneers applied AI customer service.

Requirements

• 2+ years of experience as a Backend Developer • Proficient with backend technologies (Python and Node.js, Javascript is an asset) • Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis • Experience with 3rd party LLMs, such as GPT, Azure, Anthropic ect. • Experience deploying code and strong developer operations • Commitment to personal growth and continued learning • Drive and willingness to make the people around you better • Self-starter, problem solver and strong communicator • Experience working with public APIs to build reliable third-party integrations

Benefits

• Competitive salary and generous stock option plan • Unlimited vacation • Wellness account • Extended health coverage • Dental/optical/travel insurance • Life insurance • Employee and family assistance plan

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