Customer Service Representative
Yesterday
Description
• Ready to elevate your remote customer service game? Join us and assist customers, process payments, and drive sales—all while working from home. • Join a passionate remote team that values customer care! • As a Customer Service Representative, you’ll support customers, solve challenges, and make a difference—all from the comfort of home. • Be the first point of contact, providing caring and efficient service for customer inquiries. • Manage customer move-ins, move-outs, and payment processing for a self-storage facility, ensuring smooth transactions. • Conduct persuasive phone sales calls to potential customers, highlighting the benefits of storage solutions. • Handle a high volume of inbound/outbound calls, emails, and chats, delivering exceptional service. • Use active listening to address concerns, overcoming obstacles to achieve positive outcomes. • Maintain accurate customer records in CRM and document all interactions. • Foster long-term customer relationships, supporting the growth of our business.
Requirements
• 2+ years in customer service, sales, or call center environments. • Strong communication skills and the ability to connect with people from diverse backgrounds. • Detail-oriented with excellent organizational skills and multi-tasking abilities. • Critical problem-solver with a knack for finding solutions. • Ability to work flexibly, including weekends, with a schedule provided 2 weeks in advance. • Based in Argentina with the ability to work remotely.
Benefits
• Working completely remote • Location independence • 15 Paid leave days • Quarterly bonus • Yearly salary increase policy (based on performance) • Long-term position with the opportunity to grow in a stable and growing Agency • Great opportunity to grow
Apply Now