Staff Program Manager - Design Ops

3 days ago

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Logo of Adobe

Adobe

Software • Creative Cloud • Digital Marketing • Web Experience Management • Digital Media

10,000+ employees

Founded 1982

🏢 Enterprise

☁️ SaaS

📱 Media

💰 Venture Round on 1984-09

Description

• Lead. • Foster cross-functional partnerships with product managers, engineering leads, and design leadership to ensure alignment and effective collaboration. • Advocate for design excellence, streamline priorities, and drive consensus across teams. • Strategize. • Break down complex initiatives into manageable phases and align stakeholders on priorities. • Translate high-level goals into actionable, structured plans that advance initiatives in a dynamic environment. • Communicate Thoughtfully. • Confidently convey program plans and design strategies using strong written, verbal, and presentation skills. • Share best practices to improve program execution and foster alignment across the design organization. • Drive Operational Excellence. • Launch and manage initiatives to improve design operations, including creative workflows, schedules, and task assignments. • Implement operational changes to optimize efficiency for designers. • Build Relationships. • Cultivate strong connections with design managers, designers, program managers, researchers, and cross-functional partners to promote collaboration. • Collaborate on Project Decisions. • Partner with design leadership on key project decisions, including requirements gathering, scheduling, resource allocation, and approvals. • Integrate Products and Manage Risks. • Support stakeholders in integrating Adobe products more closely. • Manage program risks, communicate progress and dependencies, and provide updates to executives and business stakeholders. • Adapt and Evolve Tactics. • Understand and address the needs of partner organizations (PM and Engineering) and adjust design operational tactics as needed to ensure positive, collaborative relationships. • Maintain Shared Resources. • Contribute to shared design resources and manage team documentation, including team sites, status updates, and centralized resources. • Monitor Team Morale. • Keep a pulse on team morale, escalate risks to leadership, and identify opportunities for improvement.

Requirements

• Bachelor’s degree or equivalent practical experience. • 10+ years of applicable experience in a design and technology environment. • Demonstrated delivery of large-scale programs and projects. • Strong verbal, presentation, and written communication skills. • Strong conflict resolution and negotiation skills with the ability to lead in an environment of ambiguity with a diverse range of partners. • Experience working with a large internal design team, including product design, user research, content design, design operations, and the overall product design process. • Ability to help plan design resourcing needs and map out quarterly priorities in partnership with design leadership. • Ability to establish relationships, build rapport, and influence cross-functional teams and leadership. • A passion to have an influential role with the product team as a driver for design process and product strategy, communicating design ideas persuasively and concisely to all functions of the organization, including executives. • Ability to distinguish critical from non-critical issues and set teams focus and priorities accordingly. • The ability to break down issues to key fundamentals and drive the team toward action. • Ability to partner with design leadership to brainstorm ideas for team collaboration and relationship building events. • An ability to organize cross-functional activities into a complete plan, recognizing interdependence, and establishing a framework for the team to build out the plan and mentoring the execution of that plan. • Ability to coach others and champion member value. • Ability to handle ambiguity, set goals and effectively deliver to them if project plans shift and need to adapt. • A love for fun while getting things done!

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