Energy Consultant

2 days ago

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American Electric Power

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electricity • power • generation • transmission • distribution

10,000+

💰 $27.8M Grant on 2023-10

Description

• Identify and develop a portfolio of new small business customers for retail electric supply by cold-calling provided prospects and self-generated leads. • Execute cold calls and follow up calling for leads provided. • Keep pace with provided leads to ensure adequate opportunities and market coverage. • Gather key customer information and enter it into AEP Energy’s CRM. • Collect account and meter number data necessary to access historical usage data required to generate a sales contract. • Collect, analyse, and provide insight into customer feedback for future strategic discussions. • Develop industry knowledge to improve ability to give customers their ideal energy solutions. • Use CRM tools to ensure customer follow up and repeated strategic touches. • Pre-qualify the opportunity based on data collected in CRM. • Determine customer creditworthiness prior to investing additional sales effort and/or requesting executable pricing. • Effectively present AEP Energy’s value proposition to prospective customers via the phone. • Build company credibility, brand value, and trust with prospective customers. • Adjust sales strategy as appropriate. • Identify strategies and product types to help consumers reduce their overall electric expense or avoid exposure by limiting risk from utility or market prices. • Learn and adhere to all industry regulatory standards as well as internal AEP Energy standards. • Incorporate feedback offered by Channel Manager and Quality Assurance team into improved performance. • Ensure the customer has reviewed and pre-approved agreement language and is prepared to decide when presented with executable market pricing. • Develop familiarity and knowledge of AEP Energy policies. • Self-manage the number of customer proposal calls necessary to meet or exceed the monthly sales volume requirements.

Requirements

• High School diploma or GED required. • Bachelor's Degree Preferred. • Energy industry experience a plus. • Embodies AEP Energy Values (i.e., Accountability, Passion, Integrity, Innovation, Humor, Humility, and Candor). • High-energy, drive and ambition. • Strong service and results orientation. • Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions. • High EQ-- superior interpersonal skills, win-win mindset, relationship-builder. • Excellent communication skills – of importance are spoken (via phone) and written (via email). • Ability to prioritize, plan proactively, manage conflicting priorities, operate in a high stress environment and multi-task effectively.