Forecasting Analyst

September 17

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Affirm

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eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000

💰 Post-IPO Equity on 2021-01

Description

• Design, develop and maintain advanced analytical models to support operational contact forecasting, headcount planning, license forecasting and budget planning. • Develop forecasting models using statistical techniques such as time series, regression, machine learning. • Develop linear programming and heuristics based optimization models to recommend optimal headcount plans and schedules in a constrained environment. • Partner with internal stakeholder teams to understand the planning and forecasting related business problems and solve them to raise the bar for decision making. • Develop and maintain advanced forecasting models for key business metrics informing utilization of labor and staffing levels across in-house and outsourced teams using current trends and historical data. • Partner with operational planning to understand the business context around headcount planning, workforce scheduling. • Highlight need for productivity efficiencies through data insights from budget and financial performance perspective. • Establish and utilize best methods (statistical models, processes and software tools) in creating staffing forecasts. • Present planning recommendations to leadership, drive timely decisions, and ensure clear and concise communication to all XFN stakeholders. • Contribute to forecast and capacity planning meetings with Product and Merchant Success managers, review recommended staffing forecasts and goals; Prepare, report, and communicate forecast measurements to management by defending recommendations with sound models and logic. • Partner with operational leaders and finance team to support annual planning exercise in setting budget, internal targets on head count, efficiencies and other value creation objectives. • Partner with other analytical functions to get any data needed to be able to generate accurate forecasts. • Support analysts in the forecasting team in reviewing technical, analytical and business work for the best possible quality and analyst’s growth. • Identify third parties, data solutions, and other innovative ways to evolve the planning and forecasting practice. • Maintain a strong understanding of our evolving data warehouse and provide technical guidance across all of operations.

Requirements

• Passion and drive to disrupt the lending and financial industry for the better. • Bachelors, Masters or Phd in a quantitative field like statistics, industrial engineering, operations research. • 5+ years of experience in an analytical environment solving forecasting, planning or similar problems using statistical techniques. • Strong working knowledge of SQL and python or R. • Experience in creating optimization models using linear programming techniques using optimization solvers such as CPLEX, Gurobi. • Strong interpersonal skills and ability to work in a team environment, cross-functionally, and with external parties. • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment. • A passion for finding insights in data and driving change based on those insights. • Ability to communicate findings and recommendations clearly to both technical and non-technical audiences. • Enough laziness to find a faster way to do your least favorite tasks. • Humility and team player - you go out of your way to help teammates.

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount