Implementation Specialist

October 5

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Affirm

WebsiteLinkedInAll Job Openings

eCommerce • Payments • Installment Loans • Millennials • Financial Services

1001 - 5000

💰 Post-IPO Equity on 2021-01

Description

• Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting • Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems • Identify and implement new operational processes to drive efficiency • Develop detailed technical documentation • Engage with internal stakeholders to define cross-functional workflows • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set

Requirements

• Bachelor’s degree or equivalent experience • 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s) • Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners • Exceptional project management, communication, and technical skills to manage client engagements and internal resources • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail • Nice to have : Previous experience in the payments or ecommerce space • Nice to have: knowledge of of HTML, Javascript, API’s

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount