Field Service Engineer

2 days ago

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Logo of AGFA HealthCare

AGFA HealthCare

Know those rare and indescribable moments at work when distractions melt away? You feel like you’re at one with your technology and everything goes just right? At AGFA HealthCare, we call it the flow.

Enterprise Imaging β€’ Imaging IT β€’ Medical Imaging IT

1001 - 5000 employees

πŸ“‹ Description

β€’ Responsible for the installation and repair of assigned Agfa products β€’ Implements timely, effective installation and repair services β€’ Ensures customer satisfaction and promotes all company offerings β€’ Maintains regular communications with Regional Manager β€’ Documents service calls, expenses and time reports β€’ Responsible for parts ordering and returning repairable spare parts β€’ Ensures service ready condition of service aids, tools and diagnostic equipment β€’ Promotes all Agfa offerings β€’ Engages effectively with customers and staff β€’ Responsible for customer issues communication with management

🎯 Requirements

β€’ Minimum of an associate degree in electronics technology or equivalent β€’ Minimum 2-3 years’ experience in a high-tech field, printing, publishing, and/or inkjet environment β€’ Strong Communication skills both written and verbal β€’ Problem Analysis & Judgment β€’ Self-awareness and self-motivating β€’ Knowledge of the Graphics, Inkjet, Printing/Publishing Market an asset β€’ Strong customer service & support principals β€’ Experience and understanding of remote diagnostics.

πŸ–οΈ Benefits

β€’ Competitive salary and benefit package β€’ Career development and growth β€’ Friendly work environment surrounded by dedicated and professional colleagues β€’ Dynamic global organization with a history of innovation and strong product portfolio

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March 18

As a Field Service Technician, you will support MULTIVAC's processing and packaging equipment. The role requires travel and flexibility to meet customer needs.

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