Senior Sales Operations Manager

6 days ago

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Airalo

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Airalo is the world's first eSIM store that provides digital SIM cards (eSIMs) to travelers in over 200 countries and regions globally. The company offers an innovative solution to avoid high roaming charges by allowing users to purchase and activate eSIMs via its app, ensuring instant connectivity without the need for physical SIM cards. Airalo caters to various travelers by providing local, regional, and global eSIMs with transparent, prepaid pricing plans, supported by 24/7 customer service. The platform also supports partnership through APIs and offers incentives such as referral credits. Airalo represents a modern approach to global mobile connectivity, making it an essential tool for frequent travelers.

eSIM • Telecommunication • Travel Connectivity • Connectivity

51 - 200 employees

📡 Telecommunications

📋 Description

• About Airalo • Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe • We are building the next digital service that revolutionizes the telecom industry • We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity • Our team is spread across 50+ countries and six continents • What glues us together is our commitment to changing the way you connect • About you • We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team • You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic • You do your best to flourish as an individual every day while working hard to foster a collaborative team environment • You believe in the importance of being — and staying — authentic, honest, positive, and kind • You are a good interlocutor with clear and concise communication • You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty • You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences • About the Role • Position: Full-time / Employee • Location: Remote-first • Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits • Airalo is looking for a Senior Sales Operations Manager to drive operational excellence within our Partnerships team • This role, Airalo’s first Sales Ops position, involves owning and optimizing our CRM, managing the sales pipeline lifecycle, and collaborating with data teams to integrate revenue reporting • You'll establish best practices and drive efficiency across our global B2B sales operations.

🎯 Requirements

• Bachelor’s degree & 5+ years Experience in Sales Operations/Revenue Operations • Candidates must have a proven track record of effectively managing CRM and pipeline management systems in Hubspot and Salesforce in a professional setting • Adaptable to changing priorities with experience of working in fast paced environments • Proven ability to manage and lead projects effectively and produce comprehensive documentation • Ability to understand & create business processes through workflow diagrams and translate them into actionable solutions • Proficient with Hubspot, including custom configurations, API integrations, and complex workflow automation • Proven ability to create insightful reports, implement partner segmentation, partner management and develop revenue forecasts within HubSpot • Strong data analysis skills, with proficiency in extracting and interpreting insights from CRM data • Experience with data visualization tools like QuickSight or Looker Studio preferred • Hands-on experience on working with large datasets • Experience in SQL/SOQL is preferred • Proficient in sales funnels, deal stages, and lead generation, with strong CRM data analysis skills • Experience with QuickSight or Looker Studio for insightful reporting and dashboard creation is preferred

🏖️ Benefits

• Health Insurance • work-from-anywhere stipend • annual wellness & learning credits • annual all-expenses-paid company retreat in a gorgeous destination • other benefits