Senior Software Engineer - Community Support Platform

November 19

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Logo of Airbnb

Airbnb

travel accommodations • collaborative economy • hospitality

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Description

• Join the Community Support Platform team to enhance Airbnb's global support solutions. • Contribute to the development of innovative voice products and improve user experiences. • Collaborate across teams on product and business strategy with a focus on quality.

Requirements

• 5-9+ years of industry experience with a BS/Masters or 2+ years with a PhD. • Strong expertise in backend systems for service-oriented architectures. • Experience with chatbots, voice assistants, or AI-driven products is a plus. • Proficiency in at least one major programming language (e.g., Java, Kotlin, Ruby, Python). • Excellent communication skills and a collaborative spirit. • Passionate about efficiency, availability, and technical quality.

Benefits

• Base pay range dependent on experience, training, and market demands. • Eligible for bonus, equity, benefits, and Employee Travel Credits.

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