Customer Success Associate
September 27
Description
• AIRS Medical Inc. is a medical AI startup aiming to improve patient experience and efficiency. • Looking for a Customer Success Associate to drive business value through SwiftMR. • Tasks include product installation, customer training, and resolving inquiries. • Collaborate with Sales and Product Operations teams for optimal customer engagement. • Engage in clinical trials and product launch preparations for automation robots.
Requirements
• BA/BS degree or equivalent experience • 3-5 years of MRI technologist experience • Understanding of DICOM communications • Ability to investigate, analyze and breakdown complex situations (ex. issues regarding MR image quality) • Strong verbal and written communication skills • Creative, resourceful, detail-oriented and highly organized • Passion for continuously learning new technology and being able to provide value to the customer • Willingness to travel by up to 65%-70% of working hours • PACS administrator experiences, with familiarity with latest technology as well as networks/servers • Familiarity with working in a ‘start-up’ environment • Experience working autonomously from a remote location
Benefits
• Work type: Full time • Health Care Plan (Medical, Dental & Vision) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work from home, with occasional business travel • Collaborate with team members around the country and the world
Apply NowSimilar Jobs
September 20
Manage member accounts and ensure exceptional experiences using Parchment’s SaaS.
August 17
Manage customer relationships and ensure value delivery from healthcare data solutions.
🇺🇸 United States – Remote
💵 $85k - $105k / year
💰 $150M Series D on 2022-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
February 15, 2023
🇺🇸 United States – Remote
💰 $8.5M Debt Financing on 2022-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success