Customer Success Associate

September 27

Apply Now

Receive Emails with Similar Jobs

AIRS Medical

WebsiteLinkedInAll Job Openings

MRI Acceleration • AI • Deep Learning • FastMRI • Startup

51 - 200

Description

• AIRS Medical Inc. is a medical AI startup aiming to improve patient experience and efficiency. • Looking for a Customer Success Associate to drive business value through SwiftMR. • Tasks include product installation, customer training, and resolving inquiries. • Collaborate with Sales and Product Operations teams for optimal customer engagement. • Engage in clinical trials and product launch preparations for automation robots.

Requirements

• BA/BS degree or equivalent experience • 3-5 years of MRI technologist experience • Understanding of DICOM communications • Ability to investigate, analyze and breakdown complex situations (ex. issues regarding MR image quality) • Strong verbal and written communication skills • Creative, resourceful, detail-oriented and highly organized • Passion for continuously learning new technology and being able to provide value to the customer • Willingness to travel by up to 65%-70% of working hours • PACS administrator experiences, with familiarity with latest technology as well as networks/servers • Familiarity with working in a ‘start-up’ environment • Experience working autonomously from a remote location

Benefits

• Work type: Full time • Health Care Plan (Medical, Dental & Vision) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work from home, with occasional business travel • Collaborate with team members around the country and the world