Payments Program Manager

October 25

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Aiwyn

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artificial intelligence • accounts receivable • accounting firms • billing • collections

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Description

• Aiwyn is the fastest-growing software company serving the accounting profession. • Founded in 2020, we now work with 100+ of the largest CPA firms in the world. • Our 'Job to be done': speed up cash flow, save Partner time, & deliver best-in-class client experiences. • We do this by automating day-to-day firm operations with our Practice Automation solutions. • We are seeking a Payments Program Manager to spearhead our payment adoption initiatives. • In this role, you will collaborate with our Customer Success and Implementation teams to help customers increase electronic payment adoption. • Reporting to the Chief Customer Officer, you will work closely to identify, prioritize, and implement strategies for payment optimization that deliver measurable business outcomes.

Requirements

• 4+ years of experience in payment acceptance processing (ideally in the CPA or similar industry) • Fluency in Excel and reporting and analysis tools such as Looker, Qlik Sense, Tableau, or PowerBI. The ability to identify when to use pivot tables and build them efficiently is a key requirement of this role. • A strong understanding of the impact of incremental improvements and relationship to financial benefits • A consistent track record of excellent client communication and relationship building • Ability to track and interpret data with a high level of accuracy and make action-oriented recommendations • Self-starter with a “go beyond the ask” mentality • Able to identify enhancements, efficiencies, improvements, and communicate ideas effectively • Experience educating clients on adoption of new technology for their clients • The ability to perform all duties within defined timelines and effectively communicate progress of assigned tasks.

Benefits

• Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. • Remote, work-from-anywhere culture • Flexible PTO • World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. • Stock options - every Full Time Employee has ownership in Aiwyn's future and success. • 401(k) matching