Senior Director - Solution Engineering

March 7

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Aiwyn

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Aiwyn is a company that specializes in practice management solutions for accounting firms. Its flagship product, PracticeOS, helps optimize firm operations by automating administrative tasks such as billing, collections, engagement letters, and revenue cycle management. Aiwyn aims to enhance client satisfaction and improve cash flow for accounting firms through integrated and streamlined processes. By partnering with top accounting alliances, Aiwyn offers a platform that unifies tech stacks and allows firms to integrate third-party solutions, minimizing administrative burdens and maximizing efficiency.

artificial intelligence • accounts receivable • accounting firms • billing • collections

11 - 50 employees

💸 Finance

💳 Fintech

☁️ SaaS

📋 Description

• Who is Aiwyn and what do we do? • Aiwyn is transforming the way accounting firms streamline the entire revenue management lifecycle. Backed by top-tier investors (Bessemer, KKR & Revolution), we’re one of the fastest-growing scale-up software companies globally—delivering innovative technology and consistently raising the bar with world-class people, processes, and products. • As we scale and diversify our product offerings, we are seeking a dynamic and hands-on Senior Director of Solution Engineering to shape and lead our solutions strategy while actively engaging with customers as a trusted solution consultant. • To learn more, visit our website • This role: • The Senior Director of Solution Engineering is a strategic yet hands-on leadership role, crucial to Aiwyn's transition into a multi-product platform. This role serves as the critical connective tissue between Product Managers, Sales, and Post-Sales functions (Onboarding/Implementation, Customer Success, etc.), ensuring seamless collaboration and alignment across teams. • This is not just a strategic leadership position—you will also roll up your sleeves and actively engage with customers as a trusted solution consultant, guiding them through pre-sales, onboarding, and post-sales processes. Your ability to balance strategic vision with hands-on execution will be pivotal in driving customer success and influencing product innovation.

🎯 Requirements

• Experience: Minimum of 10 years in Solution Engineering, Pre-Sales, or related fields, with at least 5 years in a leadership capacity within a SaaS environment. • Hands-On Approach: Proven ability to engage directly with customers as a solution consultant, delivering technical presentations, workshops, and strategic guidance. • Leadership Excellence: Strong track record of building and leading high-performing teams, driving cross-functional collaboration, and inspiring innovation. • Experience working in a multi-product SaaS environment, preferably in B2B SaaS. • Background in technical architecture, integrations, and cloud-based SaaS solutions is a plus.

🏖️ Benefits

• Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. • Remote, work-from-anywhere culture • Flexible PTO • World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. • Stock options - every Full Time Employee has ownership in Aiwyn's future and success. • 401(k) matching