Business Intelligence Manager

March 19

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Akka (formerly Lightbend)

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Akka is a platform designed to build and run responsive applications that are elastic, agile, and resilient. It enables developers to create transactional and durable services while seamlessly distributing data and logic. Akka offers a simple SDK along with powerful libraries for automation in serverless environments, ensuring high availability and real-time performance for applications across various domains, including AI inference, analytics, and edge computing.

cloud-native application architecture • Reactive Microservices • real-time streaming data • Kubernetes • Machine Learning

51 - 200 employees

Founded 2011

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Analyze customer behavior and engagement metrics during the product trial phase for Akka’s solutions. • Identify trends, pain points, and opportunities to improve conversion rates from trial to purchase. • Develop dashboards and reports to track account performance, customer interactions, and sales funnel metrics specific to Akka.io’s offerings. • Present actionable insights and recommendations to stakeholders across sales, marketing, finance and product teams at all levels. • Collaborate with GTM teams to streamline data gathering processes that determine the user satisfaction levels for Akka’s cloud-native tools. • Propose and implement A/B tests to optimize touchpoints within the purchase journey. • Work closely with product managers, sales teams, and marketing leaders to align strategies and priorities. • Stay informed of market trends and customer needs to inform GTM strategies for Akka’s solutions. • Act as a Lead for building automation on reporting, dashboards and business alerts for stakeholders as the backbone for data-driven decision making in real-time.

🎯 Requirements

• MBA degree preferred, with recent executive level presentation skills. • 3-5 years of experience in the software industry, preferably in SaaS or technology-focused roles. • Proven track record as a Lead in corporate business analysis and GTM strategy support. • Proficiency in data visualization tools (e.g., Tableau, Power BI, Quantive, NetSuite) and CRM systems (e.g., Salesforce, HubSpot). • Strong understanding of GTM strategies, sales funnel optimization, measuring the effectiveness of various Marketing efforts, including product-led growth (PLG) models. • Excellent analytical, problem-solving, and communication skills. • Ability to work collaboratively across teams and adapt to a fast-paced environment. • Proficiency in questioning the status quo, evaluating and improving upon current motions with experience verifying the data points and investigating potential determining factors of current trends • Preferred Qualifications: Experience with customer feedback tools and methods (e.g., NPS, surveys, user interviews). • Knowledge of SQL or other data querying languages.

🏖️ Benefits

• Competitive salary with performance-based incentives. • Comprehensive health and wellness benefits. • Opportunities for professional development and continuous learning. • Flexible remote working environment. • Collaborative, inclusive, and innovative company culture.