Ops Builder
October 21
Description
• Alan envisions a world where anyone holds the power to actively influence their physical and mental health. • We strive every day for a healthier humanity, starting with healthier people and healthier businesses. • Alan simplifies access to care, and empowers everyone to be healthier, physically and mentally, thanks to preventive care, health and insurance all in one experience. • The team is 600+ people, and we operate in France, Spain, Belgium, and Canada. • People joining Alan are always surprised and delighted by our innovative working method.
Requirements
• We look for someone with 3-7 years of experience. • Hard skills / Behavioural: • Strategic thinking and planning: Ability to define a vision and drill down into an actionable plan and roadmap, ability to consider complex problems and factor in different dimensions (business, customer experience, regulatory, etc.) with a deep level of structure. • Passionate about digging into ops/technical processes: ability to build and optimise processes that ensure quality of service, performance and scalability, while making them clear and delightful internally and for our members. • Strong analytical & problem solving skills and ability to conduct deep data analysis. • Communication: Communicate well with Alaners and service providers. • Soft skills / Behavioural traits: • Comfortable in fast-paced environments where there is a high level of uncertainty, ability to remain proactive and biased for action in exploratory project stages, at ease to self-start and work independently with a strong capacity to adapt. • Highly adaptable and fast learner: excited to learn new tools, technologies and methodologies. • Highly organized: able to handle many different tasks in parallel. • Hands-on: not scared of getting their hands dirty and dive into any problem. • Challenger: Portrays a general growth mindset and challenges Alan’s past decisions. • Collaborative/ team player: Able to navigate through an organisation and work with very transversal teams, able to handle stakeholders with very different needs and expectations - great attitude and ability to collaborate in multidisciplinary teams that can include clinicians. • Leadership: Able to attract top talents, lead, mentor and make people grow. • User centricity and empathy: A sensibility for Product / UX esp. For early stage, and towards member’s and colleague’s satisfaction. • Experience building new and early-staged products and services with a user-centric approach, understanding of key principles of early-stage products such as traction, retention, learning loop, etc.
Benefits
• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. • Flexible Office. Work from anywhere! • All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. • Transport. Generous transit benefit • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. • Parental leave. Extended parental leave for all new parents, for permanent contracts only.
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