Customer Care, Dutch or Flemish

March 5

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Logo of Recruit4 Work SL

Recruit4 Work SL

Recruit4 Work SL is a trusted recruitment agency specializing in connecting top talent with leading organizations across various sectors. They offer tailored recruitment solutions to align the right candidates with their clients' unique needs. Recruit4 Work is known for sourcing skilled professionals for temporary, permanent, and specialized roles, and provides personalized career guidance to candidates. Their consultative and professional approach positions them as a reliable partner in recruitment success, delivering quality over quantity with a vast network of candidates. Founded in 2016, Recruit4 Work is committed to transparency, professionalism, and timely delivery, making them a preferred choice in the recruitment industry.

๐Ÿ“‹ Description

โ€ข Klantenservice verlenen: vouchers voor diensten, zoals schoonmaak, strijken, boodschappen doen en vervoer voor mensen met een beperking. โ€ข Beantwoorden van binnenkomende telefoontjes en e-mails over het gebruik van vouchers, bestellen, terugbetaling en omruiling. โ€ข Registreren en inloggen op de website. โ€ข Wijziging van persoonlijke gegevens. โ€ข Bestellingen die niet zijn aangekomen. โ€ข Klant heeft betaald, maar geen cheques ontvangen. โ€ข Aanvragen van fiscale attesten voor belastingaangifte. โ€ข Informatie verstrekken over de wettelijke voorwaarden voor het gebruik van vouchers. โ€ข Fungeren als de schakel tussen regio's, schoonmaakbedrijven en klanten.

๐ŸŽฏ Requirements

โ€ข Vloeiend in de gevraagde taal โ€ข Werkvaardigheid in het Engels โ€ข Ervaring met CRM-systemen en MS Office โ€ข Goede PC- en schrijfvaardigheden โ€ข Diploma secundair onderwijs โ€ข Ervaring in een contactcenter is een pluspunt โ€ข Sociale en communicatieve vaardigheden: Overtuigingskracht, Klantgerichtheid, Communicatie, Effectief luisteren โ€ข Intellectuele competenties: Analytisch denken, Continu leren โ€ข Emotionele competenties: Positief denken, Zelfmotivatie, Zelfvertrouwen โ€ข Taakgerichte competenties: Kwaliteit van het werk, Flexibiliteit, Verkoopvaardigheid, Resultaatgerichtheid, Multitasking

๐Ÿ–๏ธ Benefits

โ€ข Betaalde training โ€ข Leuk, mensgericht callcenter โ€ข Marktconform basissalaris โ€ข Doorgroeimogelijkheden

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March 1

Join an e-commerce department to assist Nordic-speaking clients with customer service inquiries. Provide support in online shopping and resolve issues effectively.

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