Danish Technical Support Agent

August 27

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Description

• A natural team player - we believe in supporting and developing our people • Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers • Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices • Honesty and clarity We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other • Proactivity We are creative and solutions driven and don’t rely on existing methods

Requirements

• Fluent in Danish • Working proficiency in English • Experience in Technical Support is preferred • Self – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices • Ability to follow technical troubleshooting steps • Excellent communication skills • High understanding of IT topics such as storage, networking, mobile device management • Previous customer service experience is a plus • Ability to show empathy towards customers • Positive & flexible attitude • Attendance and punctuality • Ability and will to absorb knowledge

Benefits

• Excellent benefits package • Extensive training • Excellent relocation package with a great support system for non local hires • Private Health coverage • Enjoy life in Greece, there are loads of social & sports events