Customer Support Analyst Intern

September 15

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Allstate

WebsiteLinkedInAll Job Openings

Auto Insurance • Life Insurance • Retirement Planning • Homeowners Insurance • Motorcycle Insurance

10,000+ employees

Founded 1931

💰 Post-IPO Equity on 2014-01

Description

• As a Customer Support Analyst Intern at Arity, you’ll shadow team members to learn about telematics and mobility products. • You will collaborate with teams to understand client relationships and assist in troubleshooting issues. • Gain knowledge in customer support best practices and cloud-based technologies.

Requirements

• Working toward a degree in computer science, software engineering and development, or relevant work experience. • Introductory coding and/or mobile development experience. • Knowledge of mobile development tools. • Mastery of excel for analyzing data (use of pivot tables, formulas). • Interest in data analysis and processing. • Proven ability to understand technical concepts and distill into business terms for key stakeholders to understand. • Interest and passion for working with progressive technologies. • Strong communication and presentation skills.