Sales Operations Manager

February 15

Apply Now

Receive Emails with Similar Jobs

Alma

WebsiteLinkedInAll Job Openings

At Alma, we’re making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. We’ve raised $90.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.

therapy and mental health

51 - 200 employees

📋 Description

•Alma is seeking a mission-driven Sales Operations Manager to play a pivotal role on our Sales team. •The Sales Operations Manager will build, maintain, and optimize the systems and processes to support growth. •Reporting to the Senior Director of Sales Operations, the Sales Operations Manager will be a strategic partner across the entire business, collaborating with the Marketing, Operations, and Finance teams. •Lead and delegate across the Sales Operations team as well as be a hands-on individual contributor. •Oversee the management and optimization of the Customer Relationship Management (CRM), other sales tools, and associated integrations. •Work with and influence cross-functional teams including Marketing, Success, Finance, to implement strategies to improve revenue generation. •Lead projects from ideation to execution to improve the revenue processes. •Implement tools and enable integrations that support revenue teams. •Ensure accurate and up-to-date data, providing the foundation for effective growth strategies. •Analyze sales performance data to identify trends, challenges, and opportunities; provide actionable insights that support decision-making. •Partner with Sales leadership to identify opportunities to simplify the sales process through optimization and automation. •Own operational tasks to enable growth processes and support end users for sales tools matters.

🎯 Requirements

•You have 4-6 years of experience in sales/revenue operations, business operations, consulting, or project management experience, and 1-2 years of people management experience. •You have operated as the sole owner of the tech stack in a fast paced startup environment. •You approach work with intellectual curiosity, collaboration, and proactivity. •You have experience owning vendor relationships. You have proven success in implementing sales strategies that optimize revenue generation processes. •You are a problem solver who can break down complex challenges into solvable parts, craft compelling solutions, and drive meaningful results with clarity and precision. •You have expertise in revenue tools (e.g. Salesforce, Marketo, Salesloft preferred) that enable you to design, troubleshoot, and implement complex revenue processes, automations. •You are up-to-date with industry best practices and emerging trends in revenue operations. •You are highly organized and detail oriented with exceptional project management skills. •You specialize in designing, improving, and implementing operational processes.

🏖️ Benefits

•We’re a remote-first company •Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans •401K plan (ADP) •Monthly therapy and wellness stipends •Monthly co-working space membership stipend •Monthly work-from-home stipend •Financial wellness benefits through Northstar •Pet discount program through United Pet Care •Financial perks and rewards through BenefitHub •EAP access through Aetna •One-time home office stipend to set up your home office •Comprehensive parental leave plans •11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day •Flexible PTO