call tracking • sms tracking • marketing optimization • ad optimization • call center automation
4 days ago
call tracking • sms tracking • marketing optimization • ad optimization • call center automation
• Founded in 2018, Aloware is a dynamic and fast-growing contact center as a software (CCaaS) startup. • We’re looking for multiple well-rounded expert API/Integrations Engineers to help support our growing application. • You must have strong experience building, maintaining and documenting internal APIs as well as connecting to 3rd party APIs. • You’ll be responsible to scope and build specific integrations with CRMs and other third-party systems that our contact center application connects to and augments. • You’ll be responsible to design, document, and implement a comprehensive array of one and two-way, triggered, and scheduled integrations. • Actively participate in peer code reviews to enhance code quality and learning. • Help others with questions, issues, and challenges, promoting a team-oriented environment. • Act as a mentor or guide for less experienced team members, fostering a culture of learning and growth.
• 5+ years experience as a software engineer working on a VueJS/PHP/MySQL/AWS stack, we’re open to NodeJS and Python but our application is written in PHP/Laravel and VueJS. • 2+ years experience integrating and implementing platforms through REST API framework, with big players including CPaaS Providers (Twilio), major CRMs (HubSpot, Zendesk, Salesforce), Billing providers (Chargebee, Stripe), and others. • Experience working in the API layer with security, logging, throttling, and modifying requests and responses. • Demonstrated experience working with VueJS or React is a must-have for this position. • Familiarity with diverse modern databases (Relational, NoSQL, etc.) and BI tools is advantageous. • Background related to telecommunications, VOIP, digital messaging, chatbots, CRM, ticketing, helpdesk, or call center software as a service.
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