Product Specialist - Corporate

February 16

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

🦅 H1B Visa Sponsor

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AlphaSense

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AlphaSense is a market intelligence and search platform used by the world’s leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including company filings, event transcripts, expert calls, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500.

semantic search • investment research • company research • competitive intelligence • market intelligence

1001 - 5000 employees

💰 Debt Financing on 2022-06

📋 Description

• The Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. • Product Specialists are tasked with building relationships with prospective clients by providing support and deep technical knowledge to demonstrate the value of AlphaSense while helping to drive adoption. • Product Specialists field support calls, emails, and chats, locally resolving as much as possible. • The team works hand in hand with account management, speaking with and visiting users to provide training, customizations, and product consultations. • Assist sales in product pitches and demos. • Product Specialists identify content that our customers are likely to care about, and package it for distribution by sales and account management. • They are in a position to field feedback and identify product opportunities, and relay that information across the organization.

🎯 Requirements

• A client-facing professional with a superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality. • A skilled communicator who can engage at any level of an organization. • An energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt. • Eager to learn - Due to our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job! • Able to distill and explain complex issues in simple terms. • Intrinsically motivated with the ability to contribute to a dynamic and entrepreneurial team culture. • Strong time management and task prioritization skills.

🏖️ Benefits

• Performance-based bonus • Equity • Generous benefits program