Alpha Talent Solutions - Joelle Borg
Alpha Talent Solutions is your ultimate hub for career advancement in Malta, specializing in recruitment services across various sectors including IT, Finance, Administration, and Legal. With over a decade of expertise in the industry, Alpha Talent Solutions aims to connect job seekers with fulfilling career opportunities while providing expert guidance throughout the process.
Business Development • Recruitment • Interviewing • Account Management • Head Hunting
VIP Account Manager, Greek Speaking
March 4
Alpha Talent Solutions - Joelle Borg
Alpha Talent Solutions is your ultimate hub for career advancement in Malta, specializing in recruitment services across various sectors including IT, Finance, Administration, and Legal. With over a decade of expertise in the industry, Alpha Talent Solutions aims to connect job seekers with fulfilling career opportunities while providing expert guidance throughout the process.
Business Development • Recruitment • Interviewing • Account Management • Head Hunting
📋 Description
• Greek Speaking VIP Account Managers - Remote Outside Europe • Our client, an international player within the online entertainment sector, is building a new VIP team and looking for experienced VIP Account Managers. • Role in nurturing and managing high-value players within your market. • Deliver exceptional customer service, build lasting relationships, and provide tailored experiences to ensure VIP players' loyalty and satisfaction. • Develop strong, personalized relationships with high-value players, serve as the main point of contact, address inquiries and provide customized support. • Gain understanding of VIP player preferences and proactively deliver personalized promotions to maximize player value.
🎯 Requirements
• Bachelor's degree in a related field or equivalent work experience. • Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management. • Profound understanding of the your country iGaming market, along with in-depth knowledge of player preferences. • Bilingual or Native level of Greek plus fluent in English. • Outstanding communication and interpersonal skills. • A customer-centric mindset with a firm commitment to delivering top-tier customer service. • Strong analytical capabilities, with a data-driven approach to decision-making. • Proficiency in using customer relationship management (CRM) tools and other relevant software. • Ability to work effectively both independently and as part of a team. • Flexibility in terms of working hours, as VIP player management may occasionally require evening and weekend availability. • Exceptional problem-solving skills and the capacity to remain composed under pressure.
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