Salesforce Specialist

November 13

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Alpha USA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1979

🤲 Charity

📚 Education

🤝 Non-profit

Description

• We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. • Our Salesforce user experience is of great importance to us, therefore the Salesforce Specialist should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. • The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

Requirements

• 2-4 years of experience as a Salesforce Administrator, Developer or Specialist, preferably in a nonprofit environment • Strong experience working with Salesforce NPSP, including customizing objects, creating reports/dashboards, and automating business processes • Proficiency with Salesforce Lightning and knowledge of Salesforce tools like Process Builder, Flow, and Apex (basic) • Familiarity with nonprofit business processes and how they translate into Salesforce configurations (donor management, fundraising, volunteer tracking, etc.) • Experience with Salesforce integrations • Strong communication skills with the ability to train and support end users at all levels • Salesforce Certified Administrator or equivalent certification is preferred