Property Field Claims Adjuster

April 10

Apply Now

Receive Emails with Similar Jobs

American Family Insurance

WebsiteLinkedInAll Job Openings

American Family Insurance is a leading insurance company offering a range of personal insurance products including home, auto, life, and umbrella insurance. With a focus on customer satisfaction, American Family Insurance is trusted by over 12 million customers and has earned high ratings for its digital insurance shopping experience. The company emphasizes the convenience of managing insurance through its MyAmFam app, allowing customers to pay bills, file claims, and access policy information easily. The company also offers significant discounts for bundling multiple insurance products. American Family Insurance is headquartered in Madison, Wisconsin, and is committed to customer service, corporate responsibility, and community involvement.

Business Insurance • Property Insurance • Auto Insurance • Life Insurance

10,000+ employees

Founded 1927

💸 Finance

👥 B2C

📋 Description

• Investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. • Handle moderately complex homeowner property field claims, typically within 1-2 hours of East Indianapolis--Greenfield, Batesville, Connersville, or Rushville, IN (you must be located in this market). • Occasionally handle desk claims. • Conduct on-site inspections when needed, evaluate damages, and handle claims negotiations. • Respond to customer inquiries, make appropriate decisions and close files. • Provide all parties with claim process and status; answer questions or redirect to other areas.

🎯 Requirements

• Familiarity with Xactimate or 2+ years of prior property field claims experience (or construction, restoration, or mitigation experience). • Experience providing customer-focused solutions or service. • Experience handling 1st party moderately complex claims, or equivalent experience. • Understanding of policies and endorsements related to property coverages and experience with each phase of the claim handling process. • Valid driver's license required plus an acceptable driving record. • Obtain state specific property casualty claims licensing. • Travel Requirements Up to 20%.

🏖️ Benefits

• Comprehensive medical, dental, vision and wellbeing benefits enabling you to take care of your health. • Competitive 401(k) contribution. • Pension plan. • Annual incentive. • 9 paid holidays. • Paid time off program (23 days accrued annually for full-time employees). • Student loan repayment program. • Paid-family leave.