Placer.ai
Placer. ai is a location analytics company that provides businesses with insights into foot traffic and consumer behavior based on physical world location data. Their platform utilizes location information to help retail, real estate, and city planning industries make informed decisions. The company leverages big data and advanced analytics to transform location data into actionable intelligence, driving improvements in marketing effectiveness, site selection, and operational efficiency.
Customer Success Manager
March 18
Placer.ai
Placer. ai is a location analytics company that provides businesses with insights into foot traffic and consumer behavior based on physical world location data. Their platform utilizes location information to help retail, real estate, and city planning industries make informed decisions. The company leverages big data and advanced analytics to transform location data into actionable intelligence, driving improvements in marketing effectiveness, site selection, and operational efficiency.
📋 Description
• Placer.ai is looking for a talented Customer Success Manager with a focus on Commercial Real Estate who will manage a book of customer business. • The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Placer.ai’s customers. • You will drive the continued success of our customers while helping to build a world-class Customer Success function. • You will engage with accounts managing customers’ needs, ensuring product adoption and revenue retention.
🎯 Requirements
• Bachelor's degree • History working at a within commercial real estate • Deep understanding of the Customer Success function • Industry experience as referenced in the Summary section is required • Incredible precision, attention to detail, and organization skills • 5+ years of Customer Success experience • Demonstrated experience in presenting complex data in understandable ways to address customers business questions • Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly • Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization • Experience working with cross-functional teams and projects • Aptitude for being organized with flexibility to deliver results in a fast-paced environment
🏖️ Benefits
• Medical, dental, and vision coverage • Flexible time off • 401K • Equity awards for certain roles
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