Insights Analyst

6 days ago

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $60k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

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Angi

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Introducing Angi, your home for everything home. We are more than just a list. We partner with you on your homeownership journey – helping you do everything from fixing a leaky faucet to taking on a full kitchen renovation. With over 230,000 pros in our network, Angi makes it easy to research pros, find and hire pros and buy home services to ensure a job well done.

consumer advocacy • consumer protection • ratings • reviews • home improvement

1001 - 5000 employees

📋 Description

• As an Insights Analyst for Domain Knowledge, you will explore the nuances of the trades on our platform, diving deep into the details to drive superior user experiences and build trust with both homeowners and Pros. Your work will blend qualitative research, quantitative analysis, and strategic recommendations to enhance our platform and improve key outcomes like lead quality, job completion rates, and satisfaction. • Conduct Targeted Research & Analysis: Analyze internal and external data sources to uncover trends and actionable insights. Lead qualitative interviews with tradespeople and homeowners to understand trade practices, challenges, and opportunities. Evaluate platform performance and customer behavior to make recommendations that improve user experiences and matching outcomes. • Make Strategic Recommendations: Synthesize both qualitative and quantitative findings into clear, actionable insights to guide product and content strategy. Present findings in visual and narrative formats to diverse audiences, ensuring accessibility and impact. Recommend and prioritize the most impactful initiatives to address first, ensuring focus on areas with the highest potential business value. • Collaborate Across Teams: Act as a subject matter expert on the trades across the organization, advising on strategies to improve the homeowner and Pro experience. • Monitor Industry Trends: Stay informed on changes in the trades, emerging technologies, and market dynamics to identify innovation opportunities. Build a network of trade contacts to refine insights and maintain a pulse on industry shifts.

🎯 Requirements

• You have 1-5 years of experience in consumer insights, analytics, strategy, or a related field. • You are proficient in business analysis and data analysis tools, including advanced Excel and data visualization platforms (e.g., Tableau, Looker). Experience with SQL is a plus. • You thrive on learning about new industries and creatively leverage available tools, data, and networks to uncover actionable insights. • You are comfortable conducting qualitative interviews and interpreting the data, excelling at synthesizing both qualitative and quantitative insights to drive strategy. • You are motivated by seeing your insights lead to measurable improvements in business outcomes. • You excel at managing multiple priorities and delivering high-quality outputs in fast-paced environments. • Familiarity with the trades or home services is a plus. • This is a new and growing team, so comfort with ambiguity and the ability to build processes from scratch are essential. Experience in a startup or fast-paced, iterative environment is highly valued.

🏖️ Benefits

• The base salary band for this position ranges from $60,000-$110,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living. • This position will be eligible for a competitive year-end performance bonus. • Full medical, dental, vision package to fit your needs. • Flexible vacation policy; work hard and take time when you need it. • Pet discount plans & retirement plan with company match (401K). • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world.