IT Business Analyst

March 14

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Worldwide Flight Services (WFS)

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Worldwide Flight Services (WFS) is a global air cargo logistics leader and a premier ground handling partner. As a member of the SATS Group, WFS offers a wide range of services including air cargo handling, ground handling, trucking, and specialized express and e-commerce solutions. With a strong presence across over 215 locations, WFS prioritizes safety and operational excellence in its operations.

Airport Services • Cargo handling • Ground Handling • Technical services • Baggage Handling

10,000+ employees

Founded 1984

🚗 Transport

🛍️ eCommerce

📋 Description

• The IT Business Analyst is responsible for supporting the business by driving application and business process transformation. • Provide best practices and value-added solution design recommendations and deliver on technology driven solutions. • Collaborates with the Product and Application Team to define requirements, evaluate potential solutions and define future state business processes. • Create analysis artifacts and deliverables such as business requirements, user stories, functional requirements, and business rules. • Learn the Product and Application systems to make recommendations and support software enhancements. • Gather and analyze information, formulate and test hypotheses, and communicate recommendations. • Ensure new ideas and change requests represent what the user community requires to work more efficiently and is aligned with the business goals. • Supports Project Managers with managing project scope, change control, key value drivers, and critical outcomes for assigned IT projects. • Communicate effectively with stakeholders throughout a project lifecycle. • Represent Product and Application Team and company when communicating to vendors and software implementors. • Identifies project risks and supports mitigation plans. • Develops training materials for end users and facilitates applicable training on new applications. • Develops and maintains current knowledge of all product business area.

🎯 Requirements

• Minimum 5 years’ experience as an IT business analyst or similar role. • Minimum 2-5 years’ application implementation experience. • High School diploma or equivalent certification required, College degree a plus. • Advanced proficiency with all MS Office applications. • Significant knowledge and experience with HR processes and workflows. • Strong and effective analytical and problem-solving skills. • Demonstrated experience working with agile principals, driving decision making and aligning the team on objectives. • Excellent interpersonal and communication (verbal and written) skills. • Ability to influence customer's expectations and develop win-win outcomes. • Application Administration i.e., audit and compliance controls experience. • Experience with SDLC methodology and promotion to production experience. • Experience with Products and Application developments.

🏖️ Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app! • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! • Need quality medical care? Multiple options for both full and part-time employees! • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! • Looking to stay healthy and improve your life? Wellness Programs offered to all employees! • Want to invest in your future? 401k program offered with company match! • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!