AnsibleHealth
AnsibleHealth is a virtual doctor-led medical practice specializing in the care of patients with chronic conditions such as COPD and CHF. By offering remote consultations and personalized treatment plans, AnsibleHealth enables patients to manage their health conveniently from home. The practice accepts most major insurance plans, including Medicare and Medicaid, and emphasizes cost-effective care options. Through innovative virtual health solutions, AnsibleHealth aims to improve patient outcomes and enhance the quality of life for those with chronic health issues.
chronic disease management • healthcare • virtual medical care • medicine • pulmonology
Technical Product Support Specialist
March 28
AnsibleHealth
AnsibleHealth is a virtual doctor-led medical practice specializing in the care of patients with chronic conditions such as COPD and CHF. By offering remote consultations and personalized treatment plans, AnsibleHealth enables patients to manage their health conveniently from home. The practice accepts most major insurance plans, including Medicare and Medicaid, and emphasizes cost-effective care options. Through innovative virtual health solutions, AnsibleHealth aims to improve patient outcomes and enhance the quality of life for those with chronic health issues.
chronic disease management • healthcare • virtual medical care • medicine • pulmonology
📋 Description
• Ansible Health unites healthcare professionals and tech experts to improve chronic disease patient care. • Provide technical support to patients and clinicians, ensuring effective use of technology. • Collaborate with the Engineering Team to resolve technical issues and improve systems. • Conduct tech calls for elderly patients and assist them with device usage and app navigation.
🎯 Requirements
• Prior experience in a customer support role, such as Technical Support Specialist or Support Engineer • Expertise in Android Tablets, Samsung Knox Suite, and Knox Manage • Proficiency in managing Zoom Meetings and Zoom Phone • Familiarity with medical devices (e.g., Blood Pressure monitor, Pulse Oximeter) • Knowledge of Athenahealth preferred • Experience using issue tracking software and remote support tools (e.g., Gitlab, Azure DevOps) is a plus • Understanding of technology systems, particularly Google Workspace • Positive, enthusiastic attitude and excellent English language skills (C2 level) • Skilled in technical debugging techniques (e.g., analyzing metrics and logs on Azure) • Strong written and verbal communication, problem-solving skills, and detail-oriented • Ability to manage multiple priorities effectively • Healthcare setting experience advantageous
🏖️ Benefits
• Flexible PTO • HMO coverage.
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