Call Center Manager

2 days ago

Apply Now

Receive Emails with Similar Jobs

Anytime Mailbox

WebsiteLinkedInAll Job Openings

Virtual Mailbox Software • Real US Mailbox Address • Digital Mailbox Software • Coworking Mailbox Software

51 - 200 employees

Founded 2013

👥 B2C

☁️ SaaS

🛍️ eCommerce

Description

• We are currently seeking an experienced and talented Call Center Manager to join our team at Anytime Mailbox. • As a Call Center Manager, you will be responsible for overseeing and optimizing the operations of our call center, ensuring the delivery of exceptional customer service experiences and achieving key performance metrics. • You will play a critical role in leading and developing a team of call center agents, fostering a positive and inclusive work environment, and driving continuous improvement in call center operations. • At Anytime Mailbox, we pride ourselves in delivering outstanding customer service and are looking for a highly motivated and performance-driven individual to help us maintain our high standards.

Requirements

• Must have access to a reliable high-speed internet connection; at least 25MBPS. • Must have a computer with the latest model (preferably Core i3 or higher) and at least 8GB RAM. • Must be available for scheduled and ad-hoc calls, meetings, and chats during regular weekday working hours. • Must have a quiet workspace that is free from noise and distractions. • Must have a noise-canceling headset that provides good audio quality for clear communication.

Benefits

Work from Home