Salesforce Technical Lead

February 25

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Applied Value Technologies

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Applied Value Technologies (AVT) is a global provider specializing in application services and support. The company adopts a modern approach to application development and support, offering services such as application development, consulting, talent solutions, and supply chain and operations management. AVT leverages cutting-edge technology to provide innovative solutions in e-commerce, human resource management, and customer care. Known for its progressive engagement model and top-tier talent, AVT helps clients realize untapped business value by streamlining processes and enhancing productivity. With expertise in platforms like Oracle, Salesforce, and Workday, AVT bridges the gap between technical application and functional business support, ensuring seamless operations and superior customer service. Their approach emphasizes agile solutions, strategic insights, and the integration of AI-driven technologies to deliver exceptional client outcomes.

Application Development • Application Support • ITSM • IT Consulting • Staffing

51 - 200 employees

☁️ SaaS

🛍️ eCommerce

🏢 Enterprise

📋 Description

• Location: United States, 100% Remote (Central and Eastern time zones preferred) • This position is remote and not eligible for relocation. All positions must reside within the country listed within this job description. • A little bit about us: AVT, a Wipro Company, is a mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. • About the Role: We are looking for a Salesforce Technical Lead to join our Services team. In this role, you'll play a key part in supporting mission-critical tasks and applications for our internal engineers, ensuring exceptional technical support, consultancy, and timely issue resolution. As part of our organization, you'll need a versatile skill set to manage a broad range of responsibilities within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. • Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else.

🎯 Requirements

• Bachelor's in Information Technology, Business or a related field preferred • 8+ years of Salesforce Service Cloud experience • 5-6+ years of advance Salesforce development experience • Hands on coding experience within the salesforce ecosystem (Aura, Apex, LWC) • Proficient knowledge of managing sprint boards and performance metrics for internal teams • Experience using Salesforce application integrations with Salesforce API, webservices and 3rd party tool APIs • Professional experience working with cross-functional teams, business stakeholders and engineering teams to align successfully • Deep technical understanding of applications and business processes, product architecture and integrations • Professional fluency in English, both written and verbal (required) • Salesforce Certifications (Advanced Admin, PD1 and PD2) required

🏖️ Benefits

• Competitive salary + performance bonus • Flexible time off • Sick leave • Up to 100% employer - paid healthcare benefits (medical, dental, vision) • 100% paid parental leave - up to 16 weeks (eligible after 1 year of employment) • $1,200 Learning & development allowance (annually) • $1,200 Health & Wellness allowance (annually) • Employee referral program • 401k match up to 4% • 12 paid holidays annually