Customer Engagement Manager - LATAM

March 20

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Logo of AppSamurai

AppSamurai

AppSamurai is a sophisticated platform dedicated to enhancing mobile app growth through AI-powered user acquisition strategies. The company provides an all-in-one solution for app advertising, leveraging programmatic demand-side platforms (DSP) and on-device app discovery, particularly for gaming applications. With a focus on boosting Return on Ad Spend (ROAS) and Lifetime Value (LTV), AppSamurai integrates AI-driven real-time optimization to connect mobile apps with precisely targeted audiences. AppSamurai partners with various mobile app developers and publishers to expand app reach and efficiency, offering support and customized campaign planning for improved user engagement and app success.

Mobile Marketing • App Analytics • Mobile Ad Management • Mobile Gaming • User Acquisition

51 - 200 employees

🤖 Artificial Intelligence

🎮 Gaming

💰 $2.4M Series A on 2020-02

📋 Description

• What is Storyly? • Storyly is the only user engagement platform that brings stories to your mobile app. You can integrate into your app easily, create stories for your users, and track results. With native SDKs and dedicated dashboards, Storyly opens up limitless engagement, conversion boost, and monetization possibilities for apps. Apps that integrate with Storyly have proven to amplify the mobile experience that leading to more engaged users with higher retention and monetization. • The easiest way to explore Storyly is to check out www.storyly.io • What You Do • On a daily basis, you’ll be working with global-scale brands, app owners, to make sure they get the best out of Storyly features. This involves, creating content strategies or best practices based on their goals & objectives, analyzing the performance of their content on Storyly to maximize the value, exploring the mobile marketing world to generate new insights and inspirations for the customers, eventually targeting churn zero and maximum customer satisfaction. • Within one day, the Storyly customer engagement manager can make a dashboard demo to the largest retail app of Mexico, can work on the content strategy with a multi-country content platform app, can create a case study out of the conversion-boosting impacts of Storyly for an e-commerce giant, or renew the contract of a world’s largest dating app by showing them why Storyly is indispensable for their success.

🎯 Requirements

• You are experienced with improving in-app user engagement on a mobile app • You have 5 or more years of experience working at mobile attribution partners (MMPs), or mobile engagement analytics vendors, or e-commerce retail apps with a background in Account Management • Although an engineering degree is not required, you are mobile tech-savvy and can explain terms like SDKs, APIs, engagement metrics, user segmentation, or limitations of certain mobile operating systems • You are proficient in Excel and familiar with mobile analytic tools like Google Analytics, Firebase, Amplitude, etc • You have excellent written and verbal communication skills • You enjoy learning as well as sharing new information • You have experience in creative strategy building in the past • As an account manager, you are well organized and you can plan proactively with attention to detail

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