Implementation Specialist - CPQ

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Idea-to-cash solutions that help drive revenue at thousands of organizations around the world.

Software Development • Database Management • Revenue Operations • Commercial Operations • Process Automation

501 - 1000

💰 Private Equity Round on 2021-11

Description

• Work with project managers and business analysts to deliver implementation projects • Provide mentoring sessions to customers and respond to their ad-hoc requests • Manage multiple tasks, troubleshoot, and document solutions • Analyse, design, and deliver solutions specific to customers’ products, services, pricing, business rules, and selling process objectives • Contribute to the Professional Services team by providing excellent customer service and support • Review, analyse, and evaluate customer business requirements, product compatibility rules and solution objectives • Participate in ongoing implementation team decisions and internal projects • Lead implementation specific activities and workshops with new and existing customers • Input issues and case data into customer-facing and internal issue tracking applications.

Requirements

• Bachelor's degree or equivalent experience • Experience in Manufacturing or Engineering • Fluent in English • Some travel to clients • Strong interpersonal and communication skills • Technical aptitude and ability to learn new software quickly • Preferred • Familiarity with CPQ products or Product Configurators • Experience in JavaScript, CSS, HTML, and SQL • Knowledge of technology, such as internet technologies and web applications