Associate Consultant - D365 F&SCM
3 days ago
Description
• Assist in solution build and configuration of the individual D365 F&SCM software modules. • Prepare the procedures for users to follow during testing and document test results. • Provide support to end-users and super-users after go-live. • Develop end-user training guides and training materials. • Assist with developing data migration strategy and conduct system integration from legacy systems. • Update Business Requirement-Solution Documents based on the current state of the implementation, documenting “As Is” and “To Be” business processes to identify best practices and provide recommendations to the customer’s specific operational needs. • Act as the primary functional resource for report writing, gathering/documenting functional requirements into specification documents, and providing an effective communication channel between customers, technical consultants, and other implementation team members. • Ensure the customer support systems are administered efficiently, escalating issues in an appropriate and timely manner both internally and with the ERP platform vendor. • Assist in maintaining the project plan, including timelines, task breakdown structure, and competing priorities for the organization’s information needs. • Maintain issue logs for the project.
Requirements
• Bachelor’s degree with a minimum of 3-5 years in systems implementation or related experience within a non-profit organization. • Knowledge of Dynamics 365 – Supply Chain and/or Manufacturing is preferred. • Knowledge (experience with) at least one ERP platform used by a non-profit organization is preferred. • Two (2) to three (3) years of experience working in a fast-paced environment. • Experience working with SQL/Relational Databases or equivalent is preferred. • Demonstrated ability to learn and be trainable on new software. • Ability to manage technical (software) issues and bring them to resolution. • Ability to manage cross-functional teams without direct reporting structure. • Demonstrated ability to implement process improvement ideas. • Strong organization, planning, and problem-solving skills. • Experience with Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint) and web-based research tools. • Strong verbal and written communication skills. • Ability to manage project tasks and multiple competing priorities efficiently and independently. • Positive, can-do attitude, excellent interpersonal communication skills, and team player.
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