Software Engineer - Level III

3 days ago

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Arch Global Services (Philippines) Inc.

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Arch Global Services (Philippines) Inc. is a company that provides business process outsourcing (BPO) services, primarily focusing on operations and information technology support. Located in the Philippines, they offer cost-effective offshore services to help companies control costs, scale quickly, and maximize productivity through a skilled and educated workforce. Arch Global Services aims to build dedicated offshore partnerships with businesses to address their operational needs effectively, ensuring no language barriers with their young, professional team. They emphasize their role as a partner in enhancing business efficiency by offering necessary and exceptional outsourcing services.

Provides IT • Finance and Actuary support for Insurance • Reinusrance and Mortgage Insurance clients

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

📋 Description

• The position is responsible for operational support and management for operating system patching activities covering the global server landscape. • This position will require deep analytical thinking with the ability to combine security related information from multiple data sources and using that data to determine deployment methods and timelines for software patches, registry updates, and other security related configurations. • The Engineer will work with business units to plan and coordinate the patching activities with a focus on minimize business impact during the event and ensuring systems are returned to optimal state after patching activities have been completed. • In addition to patch management functions the team will also be responsible for the entire system lifecycle related to compliance which will include hardening for system builds, ongoing CIS standards, and compliance related configuration management. • This position will require working during business offer hours and weekends in order to minimize impact during the patching events. • Develop and optimize pre- and post- patching process to ensure proper implementation without any outages. • Evaluate patches based on risks and prioritize fixes in order to meet pre-determined deployment timelines for the patch risk level. • Coordinate patch schedule with business units and other internal teams such as infrastructure management, security operations, governance & risk. • Have the ability to deploy patches using Red Hat Satellite. • Ensure patches are deployed and tested through lower non-production environments prior to production system deployments. • Able to remediate vulnerabilities. Often, requiring fixes beyond just system patches to include items like changing registry values, firewall changes, and other configuration items. • Assist in the process for vulnerability and patch management ensuring they are compatible with the company's business needs and strategic objectives. • Research, evaluate, develop, design and implement patch remediation designs and standards following industry best practices. • Develop and implement patch and vulnerability remediation process including package creation, testing and deployment.

🎯 Requirements

• 5+ years of experience with Linux Operating Systems • Experience with patching using RedHat Satellite • 5+ years of experience with VMWare virtualization environments • 3 years of experience working with Azure (or other Cloud environments) • 5+ years of experience with automation tools/frameworks to include scripting tools such as Bash, Python, and Ansible • Excellent written and verbal communication skills • Solid knowledge of Infrastructure and Operations management and service delivery • Solid understanding of Data Center, Cloud, and various Infrastructure Hosting models • Experience managing large and complex infrastructures in high availability environments • Strong analytical and problem-solving skills • Comfortable speaking with all levels of staff • Strategic problem-solving and decision-making abilities