ServiceNow Platform Architect
November 4
Description
• As a ServiceNow Platform Architect, you will design, develop, and maintain the ServiceNow platform. • Lead architectural design, optimizing performance, scalability, and alignment with business objectives. • Oversee development of ServiceNow solutions including workflows, forms, and integrations. • Collaborate with stakeholders to gather requirements and enhance operational efficiency. • Refine workflows and improve business processes using ServiceNow platform capabilities. • Monitor and optimize platform performance; identify and address bottlenecks proactively. • Lead implementation of ServiceNow solutions for Incident, Change, Problem Management, and Service Catalog. • Maintain documentation of system configurations, processes, and integrations for transparency.
Requirements
• US Citizen Required to pass a background check and obtain and hold a DoD clearance. • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). • Extensive experience in designing, developing, and maintaining ServiceNow solutions. • Strong background in business process automation and workflow design. • ServiceNow certification(s) preferred. • Proficiency in scripting languages (JavaScript, Jelly, etc.). • Excellent problem-solving and analytical skills. • Effective communication and collaboration abilities. • Strong project management skills.
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