ServiceNow Platform Architect

November 4, 2024

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Ares Enterprise, LLC

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Ares Enterprise, LLC is a premier government contractor and ServiceNow consulting and implementation partner. As a proud Woman-Owned Small Business, Ares Enterprise specializes in providing transformative solutions with a focus on the public sector. The company offers services including ServiceNow advisory, application development, implementation, enterprise architecture, and platform management. They also offer advanced services in Generative AI, Machine Learning, and Data Analytics. Ares Enterprise's team includes certified professionals who ensure compliance with security standards required for government agencies. Their mission is to drive innovation and progress within the public sector while maintaining high standards of proficiency and excellence in service delivery.

2 - 10 employees

🏛️ Government

🏢 Enterprise

📋 Description

• As a ServiceNow Platform Architect, you will design, develop, and maintain the ServiceNow platform. • Lead architectural design, optimizing performance, scalability, and alignment with business objectives. • Oversee development of ServiceNow solutions including workflows, forms, and integrations. • Collaborate with stakeholders to gather requirements and enhance operational efficiency. • Refine workflows and improve business processes using ServiceNow platform capabilities. • Monitor and optimize platform performance; identify and address bottlenecks proactively. • Lead implementation of ServiceNow solutions for Incident, Change, Problem Management, and Service Catalog. • Maintain documentation of system configurations, processes, and integrations for transparency.

🎯 Requirements

• US Citizen Required to pass a background check and obtain and hold a DoD clearance. • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). • Extensive experience in designing, developing, and maintaining ServiceNow solutions. • Strong background in business process automation and workflow design. • ServiceNow certification(s) preferred. • Proficiency in scripting languages (JavaScript, Jelly, etc.). • Excellent problem-solving and analytical skills. • Effective communication and collaboration abilities. • Strong project management skills.