Operations Manager - A.I Team

February 21

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Assistant Launch

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Assistant Launch is a company dedicated to helping founders optimize their productivity by providing top-tier executive assistants, comprehensive playbooks, and unparalleled support. They empower founders by offering AI-trained executive assistants who handle administrative tasks such as managing emails, organizing schedules, and streamlining systems, allowing the founders to focus on innovation and strategic growth. Assistant Launch prides itself on personalized, dedicated support and a unique 4-week EA Accelerator program that ensures seamless integration and maximum efficiency for their clients' executive assistants. Their service is designed to buy back time and provide a stress-free work-life balance for busy entrepreneurs.

11 - 50 employees

🤝 B2B

⚡ Productivity

☁️ SaaS

📋 Description

• Note: this role is for an amazing client of ours (The Uncommon AI Business, NOT Assistant Launch) • Remote opportunity, candidates must be located in North or South America. C2 English Required. • As Operations Manager, you will be the organizational backbone ensuring seamless delivery of our AI training programs while orchestrating company-wide operational excellence. • Your mission is to build and maintain the infrastructure that allows us to scale from hundreds to thousands of client transformations, while maintaining the exceptional quality our brand promises. • Responsibilities include: • Own the end-to-end infrastructure for program delivery, from initial client engagement through graduation • Build and maintain scalable systems to support onboarding of 200+ businesses simultaneously • Ensure all program resources, videos, and materials are properly organized and accessible • Create and optimize automated workflows for program delivery • Monitor program delivery metrics and implement systematic improvements • Coordinate with Innovation team to implement curriculum updates and new features • Develop and maintain KPIs for tracking program effectiveness • Build data visualization and reporting systems for leadership decision-making • Serve as the operational bridge between Customer Success, Innovation, and Program Delivery teams • Lead daily stand-ups and coordinate cross-team initiatives • Manage project timelines and resource allocation across departments • Identify operational constraints and develop solutions for scaling • Oversee implementation of AI tools and automation across program delivery • Work with technical teams to architect and improve AI-powered workflows • Stay current with AI developments and identify opportunities for implementation • Document and share best practices for AI utilization across the organization • Build and manage a team of virtual assistants and support staff • Create standard operating procedures and training materials • Provide mentorship and guidance to team members • Foster a culture of continuous improvement and innovation

🎯 Requirements

• 5+ years of experience in operations management or similar role • Proven track record of building and optimizing operational systems • Strong project management capabilities with emphasis on getting things done • Advanced English proficiency (C1/C2 level) • Experience with AI tools and automation platforms • Excellence in remote work environments • Strong data analysis and decision-making skills • Experience with AI implementation in business operations (preferred) • Background in education or training program delivery (preferred) • Expertise in Notion, Airtable, and modern productivity tools (preferred) • Experience managing remote teams in Latin America (preferred) • Background in process documentation and system building (preferred)

🏖️ Benefits

• Unlimited PTO, development training, and a robust, nourishing culture & team that is world-class • Quarterly Team Retreats: Both in-person and remote • Monthly Learning Allowance: $50/month for your personal and professional growth • Mental Wellness Support: Access to a company Headspace account • AI Expertise Development: Become an AI expert through our comprehensive programs • Access to all our premium courses and training materials • Personal and Professional Development: Paid learning tracks, mentorship, and resources • Be part of a rapidly growing team leading the AI education revolution • Work with founders who are shaping the future of AI-powered businesses • Opportunity to impact hundreds of businesses through education