Technical Support Specialist

October 11

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Ataccama

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Master Data Management • Data Quality • Data Governance • Big Data • Reference Data Management

501 - 1000

💰 $150M Venture Round on 2022-06

Description

• Ataccama empowers organizations to maximize data and AI potential. • First point of contact for clients, ensuring success with products. • Collaborate with internal support and product teams. • Work in a fast-paced environment with an international team.

Requirements

• 3-5 years of experience in a technical support role. • Excellent interpersonal skills, with the ability to collaborate effectively with customers and internal teams. • Proficient in SQL and relational databases; Linux shell commands is a plus. • Strong written and verbal communication skills. • Algorithmic thinking and a proactive troubleshooting mindset. • Strong sense of ownership and exceptional organizational skills. • Thrive under pressure and manage multiple tasks effectively. • Familiar with general networking knowledge, integration with customer active directories, XML, XSLT, any APIs (SOAP / REST / JSON).

Benefits

• Long-Term Incentive Program • "Bring Your Friend" referral program • 5 sick days, 2 personal days for each calendar year in addition to your vacation days • Flexible working hours & hybrid work setup • Annual package for mental health support • Corporate discounts on travel, fitness, attractions, and shopping • Health, vision, and dental benefits • Conference tickets to the best industry events of the year • Online courses & company access to Udemy to hone your skills • Kitchen stocked with fresh fruit and juice, teas, and the best coffee