Athennian
Athennian is a company that redefines corporate governance and compliance with its innovative cloud-based solutions. Their platform is designed to empower organizations by simplifying entity management with a range of sophisticated tools tailored to address the specific challenges faced by modern enterprises. Athennian offers solutions for global entity and corporate governance management, global compliance & KYC automation, and document & data management. The company provides AI-driven software and managed services, ensuring seamless integration and customizable workflows. Focused on efficiency and security, their services help manage compliance, governance, and tax-related activities across jurisdictions. Athennian is trusted globally for its ease of use and ability to streamline complex processes for legal, financial, and corporate teams.
Legal • artificial intelligence • cloud infrastructure • productivity • automation
Customer Success Manager
December 20, 2024
Athennian
Athennian is a company that redefines corporate governance and compliance with its innovative cloud-based solutions. Their platform is designed to empower organizations by simplifying entity management with a range of sophisticated tools tailored to address the specific challenges faced by modern enterprises. Athennian offers solutions for global entity and corporate governance management, global compliance & KYC automation, and document & data management. The company provides AI-driven software and managed services, ensuring seamless integration and customizable workflows. Focused on efficiency and security, their services help manage compliance, governance, and tax-related activities across jurisdictions. Athennian is trusted globally for its ease of use and ability to streamline complex processes for legal, financial, and corporate teams.
Legal • artificial intelligence • cloud infrastructure • productivity • automation
📋 Description
• Athennian increases trust in business by organizing business entity and corporate structure information. • As a Customer Success Manager (CSM), you'll build relationships, understand client needs, and empower them to achieve results. • You'll develop tailored success plans, analyze metrics, and collaborate across teams for a seamless experience.
🎯 Requirements
• Proven success in a B2B SaaS environment, with 2+ years of experience thriving in a commercially-focused Customer Success role • A natural relationship-builder, skilled at fostering strong connections and trust with clients • Strategic and proactive in client interactions, consistently mitigating churn, driving adoption, and encouraging expansion • Proactive approach to assessing growth opportunities and experience driving deals through to close • Empathetic and customer-centric, with a passion for understanding and exceeding client expectations • Excellent communicator, adept at simplifying complex issues and conveying information clearly. • Highly organized, collaborative, and detail-oriented, with a proven ability to manage projects and drive change effectively • Familiarity with the legal tech space and entity and/or equity management solutions • Travel expectations based on book of business and internal/external company events
🏖️ Benefits
• generous vacation/sick/flex days • remote work options • flexible working hours • health/dental/vision/group life/gRRSP/LTD/AD&D/EFAP benefits • high growth environment • team-building • day-to-day variety (never a dull moment) • MacBook for all employees • stock options • culture of transparency
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