Customer Engineering Specialist

February 11

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Logo of Atlan Stormwater

Atlan Stormwater

Atlan Stormwater is a company dedicated to providing comprehensive stormwater management solutions, focusing on both water quantity and quality. Established in 1972, Atlan manufactures a range of products including stormwater detention and retention systems, hydrocarbon capture technologies, and gross pollutant traps. The company emphasizes sustainable practices by integrating green infrastructure into urban environments to enhance water filtration, mitigate flooding, and promote clean waterways for communities. Atlan also offers design assistance and maintenance services to ensure optimal performance of their systems over time.

Water Treatment โ€ข Stormwater Treatment Solutions โ€ข Stormwater Maintenance and Management Services โ€ข Stormceptor โ€ข Stormchamber

51 - 200 employees

Founded 1972

๐Ÿ“‹ Description

โ€ข Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. โ€ข We are hiring a Customer Engineering Specialist within our Engineering Support group to help us continue providing world-class support experience to our customers, globally. โ€ข Go beyond basic troubleshooting, diagnose & fix complex product issues using your Python/Java expertise. โ€ข Craft knowledge treasures: Contribute to an expansive knowledge base, empowering future data explorers. โ€ข Join the Atlan revolution and unleash your potential as a Customer Engineering Specialist.

๐ŸŽฏ Requirements

โ€ข 5+ years into Technical Support at a level closest to engineering (L3 or higher) with strong Python/Java skills. โ€ข Technical Debugging - Code browsing (Python/Java), attaching a code debugger, Log analysis. โ€ข Passion for empowering users: Understand their pain points & find solutions that make a real impact. โ€ข Solid computing fundamentals: Master operating systems (Linux), networks, storage, scripting & REST APIs. โ€ข Communication that shines: Clearly explain technical concepts to anyone. โ€ข Preferred: Cloud-native tech experience (Kubernetes) & cloud platform exposure (AWS, Azure, GCP). โ€ข Experience leading a technical team.

๐Ÿ–๏ธ Benefits

โ€ข Collaborative Team: Work alongside talented, humble individuals dedicated to revolutionizing data team experiences globally. โ€ข Remote Flexibility: Enjoy the freedom to work from anywhere in the world, prioritizing work-life balance. โ€ข Cultural Immersion: Immerse yourself in a culture that values learning and knowledge-sharing.

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