Senior Systems Engineer

2 days ago

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Atlas Technica

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Outsourced IT Services • Disaster Recovery and Business Continuity • Fully Managed IT • Information Technology • Cyber Security

201 - 500

Description

• Mentor a team of Junior and Systems Engineers • Perform IT Support services to users onsite • Use of a ticketing system to manage support queries • Maintain documentation and comply with rules and guidelines of the organization • Adherence to strict change control procedures

Requirements

• 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting • Strong verbal and written communication skills • Ability to balance projects, support tickets, and R&D initiatives • Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) • Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy • Familiarity with Citrix XenApp • Support of Sophos or similar product for endpoint threat management • Understanding of virtualization platforms such as VMware or Hyper-V • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls • Exposure to/ability to support workloads in Azure • Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs • Experience working in an MSP environment