Systems Engineer

Yesterday

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Logo of Atlas Technica

Atlas Technica

Outsourced IT Services β€’ Disaster Recovery and Business Continuity β€’ Fully Managed IT β€’ Information Technology β€’ Cyber Security

201 - 500

Description

β€’ Perform IT Support services to users β€’ Use of a ticketing system to manage support queries β€’ Maintain documentation and comply with rules and guidelines of the organization β€’ Adherence to strict change control procedures

Requirements

β€’ 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) β€’ End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting β€’ Strong verbal and written communication skills β€’ Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) β€’ Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp β€’ Support of Sophos or similar products for endpoint threat management β€’ Basic understanding of virtualization platforms such as VMware or Hyper-V β€’ Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls β€’ Experience working in an MSP environment

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