Atlas Technica
Outsourced IT Services • Disaster Recovery and Business Continuity • Fully Managed IT • Information Technology • Cyber Security
Systems Engineer
November 22
🇺🇸 United States – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Systems Engineer
🚫👨🎓 No degree required
Atlas Technica
Outsourced IT Services • Disaster Recovery and Business Continuity • Fully Managed IT • Information Technology • Cyber Security
Description
• Perform IT Support services to users • Use of a ticketing system to manage support queries • Maintain documentation and comply with rules and guidelines of the organization • Adherence to strict change control procedures
Requirements
• 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting • Strong verbal and written communication skills • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) • Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp • Support of Sophos or similar products for endpoint threat management • Basic understanding of virtualization platforms such as VMware or Hyper-V • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls • Experience working in an MSP environment
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