Manager, Client Success - Life Sciences

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Atropos Health

WebsiteLinkedInAll Job Openings

real world Data • Second opinion • Evidence based medicine • ai • healthcare

11 - 50 employees

Founded 2020

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧬 Biotechnology

💰 Venture Round on 2023-09

Description

• Manager, Client Success role working with Life Sciences customers and partners. • Drive customer satisfaction, commercial success, and product development at Atropos Health. • Monitor usage metrics, KPIs, and report satisfaction metrics to leadership. • Act as a subject matter expert and collaborate closely with sales and product teams.

Requirements

• Excellent verbal and written communication skills are required. • Strong initiative and the ability to work independently. • Experience managing projects with top-tier pharmaceutical companies is required. • Prior experience with real-world healthcare data and life sciences projects is required. • Strong technical skills and hands-on experience with SQL are required; R, Python are a plus. • Prior experience and proven aptitude in a startup environment. • Bachelor’s degree with at least 5+ years of work experience in healthcare, consulting, or pharmaceuticals/biotech is required.

Benefits

• Health Benefits: Employer paid Medical, Dental, Vision, Life, STD, and LTD insurance. FSA available. • Parental Leave: Up to twelve weeks of paid leave for new parents after 6+ months. • Financial Wellness: 401k plan with Human Interest. • Flexible Work Environment: Remote first company with flexible vacation policy. • Home Office Stipend: Stipend to support remote office setup. • Offsites: Company gatherings 2-3 times a year.