Engineering Manager - Production Engineering

March 21

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Attentive

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses engage with customers through effective personalized messaging. Its products and services are designed to boost customer loyalty and revenue by leveraging AI-driven tools for messaging deliverability, audience targeting, and analytics. Attentive offers seamless integrations with various marketing tools and provides unparalleled support to enhance customer success and compliance. The platform enables businesses to create top-performing campaigns quickly and dynamically build high-performance audiences. Attentive's expertise in data-driven solutions helps businesses optimize their marketing strategies across multiple industries, including retail, e-commerce, travel, and entertainment.

Marketing Automation • Growth Marketing • Retention Marketing

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. • Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. • With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. • Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. • Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100. • You will lead a team of engineers, taking a strategic role in designing and implementing solutions that enhance the reliability and scalability of our systems while mentoring others and influencing technical roadmaps across the organization.

🎯 Requirements

• 3+ years of experience in Production Engineering, Backend Engineering, SRE, DevOps or similar role • 2+ years of experience in a management or team lead role • Proficient Problem-Solver: Strong coding ability in at least one language (e.g., Golang, Python, Java, Typescript) with the capability to solve complex issues through code • Track Record of Success: Demonstrated experience delivering medium to large-scale projects that drive meaningful improvements in platform reliability and scalability • Reliability Expertise: Deep understanding of production reliability concepts, including SLIs, SLOs, and incident management • Strong Communicator: Excellent verbal and written communication skills with the ability to influence and collaborate across technical and non-technical teams • Fast-Paced Experience: Familiarity with working in dynamic, reliability-focused production environments (preferred)

🏖️ Benefits

• Competitive perks and benefits related to health & wellness • Equity

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