Atticus
Atticus is a law firm dedicated to helping individuals secure aid from government and insurance systems during times of crisis. Specializing in disability benefits, workers' compensation, and veterans' benefits, Atticus provides free, expert advice, matching clients with top-tier law firms to ensure they receive the compensation they deserve. With a user-friendly process, Atticus simplifies the journey to obtaining legal aid, offering fast and effective help with a high satisfaction rating from thousands of clients.
Lead User Researcher
March 28
Atticus
Atticus is a law firm dedicated to helping individuals secure aid from government and insurance systems during times of crisis. Specializing in disability benefits, workers' compensation, and veterans' benefits, Atticus provides free, expert advice, matching clients with top-tier law firms to ensure they receive the compensation they deserve. With a user-friendly process, Atticus simplifies the journey to obtaining legal aid, offering fast and effective help with a high satisfaction rating from thousands of clients.
📋 Description
• At Atticus, we're helping Americans in crisis navigate legal challenges. • As Lead User Researcher, you'll build a function to deepen our understanding of user journeys. • Establish research practices and influence product decisions through user insights. • Transform organizational connections with users while maintaining a human touch. • Unique opportunity to shape research-driven outcomes for those in need.
🎯 Requirements
• 5+ years experience planning, conducting, and synthesizing research • Proven track record of implementing and scaling research practices within organizations • Strong expertise in both qualitative and quantitative research methodologies • Experience working as a primary/solo researcher with minimal supervision • Proficiency with research tools such as UserInterviews.com, Maze.co, UserTesting.com, Lookback, Looker, and Qualtrics • Portfolio of high-impact research that directly influenced a product roadmap • Excellent written and verbal communication skills • Bonus: Early-stage startup experience - complex consumer business, two-sided marketplace, and/or B2B product
🏖️ Benefits
• Medical and dental insurance with 100% of employee premiums covered • 15 vacation days & 16 paid holidays each year • Free membership to OneMedical • $1,000/year reimbursable stipend for education and training outside of work • $600/year stipend for internet service • Up to $1,200/year student loan repayment assistance • 401(k) and optional HSA • Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats • Humble, thoughtful, smart, fun colleagues
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