Program Manager II

5 days ago

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Availity

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Availity is a leading health information network that connects payers, providers, and technology partners in the healthcare industry. By facilitating over 13 billion clinical, administrative, and financial transactions annually, Availity streamlines payer-provider collaboration and enhances patient care through an integrated provider engagement platform. The company's solutions leverage artificial intelligence and interoperability to automate processes such as prior authorizations, revenue cycle management, and payment accuracy, ultimately reducing costs and improving efficiency across the healthcare ecosystem.

1001 - 5000 employees

Founded 2000

⚕️ Healthcare Insurance

☁️ SaaS

🔌 API

💰 Secondary Market on 2021-07

📋 Description

• Reporting to the Director of Technical Implementations, AuthAI, the Program Manager provides executive level program leadership for complex government related programs. • In doing so, the program manager works with all levels of management, alliance, sales, and account management to collect contract information to set the overall strategy and objectives for a group of projects or initiatives. • In addition, the Program Manager is responsible for leading client-based initiatives and managing cross-functional teams for delivery on client implementations. • This role will be the face of Availity to our clients and will need a high degree of client relationship management skills. • The Program Manager may assist with the analysis of project, program, and operational data to align the outcome of projects with Availity strategic, product and business goals. • The Program Manager determines the optimal mix of resources and sequencing of projects within their program to best achieve the company's overall goals while managing costs and client expectations. • The Program Manager must have excellent communication and presentation skills and the ability to relate to customers at the project and executive level.

🎯 Requirements

• Experience managing multiple, complex implementations and strategic initiatives • Possess strong written and oral communication skills • Experience working directly with multiple levels of customers (Project Managers to C-Level Executives), this is a client facing position • Proven track record in managing/influencing cross functional teams (technology and business) within Availity as well as Availity’s clients • Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers and ability to cultivate effective, productive customer relationships and partnerships • Demonstrated balance of business, operational, and technical experience in customer delivery • Technical acumen, specific to payer processes, is required • You will set yourself apart with: • Healthcare Technology experience • Industry standard data integrations and transmissions: EDI X12, FHIR APIs, DaVinci FHIR APIs, and REST/SOAP APIs • Payer experience is a requirement, particularly large payers (based on covered lives) • Experience managing multi-million dollar payer implementations • An in-depth understanding of the prior authorization end to end process from providers to payers • Demonstration of company culture influencing you personally and professionally

🏖️ Benefits

• Availity is a certified “Great Place to Work”! • We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! • Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. • Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. • We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. • In addition, Availity offers two dental plans including orthodontia care (even for adults), vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one! • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. • Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. • Interested in furthering your education? We offer education reimbursement! • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. • Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice. • Availity perks for remote, hybrid and office-based associates: • We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in! • All associates can have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization. • Availity holiday parties/events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule.