Account Manager

11 hours ago

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Avantpage Translations

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Translation Services • Multilingual Desktop Publishing Services • Website Localization Services • Language Workflow/Strategies • Interpretation Services

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Description

• Ensures client needs are met by developing relationships with clients • Ownership of the overall business relationship with clients • Explain and propose pricing and produce quotes • Act as first line escalation path to clients for production and delivery issues • Develop and run customer quality business reviews • Grow the business organically within important accounts • Lead project kickoff meetings including Operations Team • Produce quality leads to generate new prospects and new business opportunities • Maintain comprehensive, accurate, and up-to-date information in salesforce.com • Achieve rapport with potential customers • Guide qualified leads through the sales process to close the sale • Make sales calls and perform in-person and online presentations and demonstrations • Re-engage sales with dormant customers • Manage and maintain excellent client relations, working as liaison between client and production • Communicate regularly with clients to ensure satisfaction with service and product quality • Participate in client visits and conferences to maintain relationships and gain new sales and leads • Prepare sales and activity reports

Requirements

• Bachelor’s Degree or equivalent • 2 years of professional B2B sales and account management experience • Sales experience to the healthcare, life sciences, government, technology, or marketing communications industries • Experience in the translation, interpreting or localization industry a big plus

Benefits

• Joining a vibrant multicultural team spread across the world • Professional development and growth opportunities in a rapidly growing company • Training in new tools, technologies, and processes • Ability to learn about multi-currency accounting and financial landscapes • Energetic, multicultural, and empathetic working environment