Resource Manager - Tax

October 2

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Baker Tilly US

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Assurance • Tax • Analytics • Governance • Risk

5001 - 10000

Description

• Manage and execute resource management process for assigned population • Facilitate scheduling of resources to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements • Drive scheduling process to prepare for future deadlines; balance capacity with open needs and proposing solutions to maximize utilization and drive profitability • Use scheduling tools to forecast hours, track utilization, and monitor overall headcount • Facilitate meetings with Managers and Partners on a weekly basis, providing updates as needed • Ensure staff profiles and schedules are accurately maintained in the scheduling database; making necessary changes on a recurring basis • Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data • Monitor chargeable hours, overtime, and travel to ensure work is fairly distributed • Drive consistency by implementing resource management processes and teaming with personnel to ensure compliance • Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism • Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments • Proactively communicate with Managers, Partners and industry leaders to ensure population is effectively utilized • Facilitate the resolution of conflicting assignments and flag availability of staff to ensure engagements are staffed appropriately • Field scheduling questions, tailoring responses based as needed; elevating to Manager of Resource Management when necessary • Collaborate across Firm functions and within internal team • Liaise with resource managers across other business units for effective and efficient allocation of resources • Support strategic resource management projects and initiatives throughout the year • Coordinate with the human resource and recruiting teams on the hiring and on-boarding of campus and experienced hire talent, including intern programs • Participation in semi-annual and annual performance calibration meetings for professional staff

Requirements

• Bachelor’s Degree from an accredited college or university • A minimum of 5+ years of related experience, preferably within a professional services Firm • The desire to learn about the operations of a professional services firm • Interest in connecting with others and helping drive forward the strategic vision of resource management • The ability to work effectively both independently and as part a team across all levels of the Firm • Excellent written and verbal communication skills • Integrity within a professional environment • Professional demeanor and ability to handle confidential matters with discretion • Ability to manage through competing priorities • Strong organization skills and attention to detail • Ability to provide exceptional client service and exhibit a sense of urgency, commitment to quality and the timely completion of duties • Demonstrated level of technical proficiency in Microsoft Office Suite (specifically Excel)